Privacy Policy

Updated September 2026.

Booking information

We use your name, email address, phone number, license plate and booking dates to register and confirm your parking space, process payment, send booking updates and provide support.

Xpark Travelers Program

People who complete the program questionnaire tell us their occupation, travel frequency and type, reason for travel, destination and dates, airline, travel companions, age range, travel style, interests, upcoming trips and, optionally, their return flight. With your consent, we use these answers to:

  • improve our service;
  • plan parking lot occupancy and operations;
  • personalize Xpark offers.

News and offers are only sent to those who have opted in. You can stop receiving them at any time using the link in the email or by replying SAIR on WhatsApp.

Wanderlust, the Xpark community

Xpark wants to be a community of travelers. When you accept the free parking day, you join Wanderlust, the Xpark community, which is visible only to other logged-in members. They can see your first name and last initial, destination, travel month, travel companions, style and interests. Your phone number, email address, CPF, license plate and full name are never shown.

You can hide your profile or leave the community at any time from the Wanderlust tab in My Bookings. The free parking day you have already earned remains valid. Your other answers are only accessible to Xpark's administrative team.

Cookies and analytics

We use cookies and analytics tools to understand how visitors use the site, improve it, measure ad performance and create remarketing lists. These tools may process browsing information, pages visited, interactions, cookie identifiers, browser and device data, and IP addresses.

  • Google Tag Manager: manages the loading of analytics and advertising tags.
  • Google Analytics 4: measures visits, browsing and interactions on the site.
  • Google Ads: measures ad conversions and allows us to create remarketing lists.
  • Microsoft Clarity: planned for installation through Google Tag Manager, records sessions with form fields masked and produces heatmaps. Recordings are retained for 30 days.
  • Hosting platform: provides aggregated audience statistics.

Google tools receive data for analytics and advertising; Microsoft Clarity receives browsing data for session analysis and heatmaps when installed. The hosting platform provides aggregated audience statistics.

The “Don't track my browsing” button, available in the footer and in this section, saves your choice in your browser, deletes analytics cookies accessible to the site and reloads the page. From then on, it prevents Google Tag Manager, Google Analytics, Google Ads and Microsoft Clarity from loading through these tags. Your choice applies only to that browser and device and can be reversed using the “Resume tracking” button. It does not delete data already received by the tools or disable the aggregated statistics provided by the hosting platform.

We automatically respect the browser's Global Privacy Control signal. When this signal is active, tracking through these tags is disabled and cannot be reactivated using the site's button. If your browser blocks access to local storage, your choice made using the button cannot be saved and tracking will remain active, unless Global Privacy Control is enabled.

The measurement control is available in the footer when JavaScript is enabled.

Your rights

You can request access to, correction or deletion of your data by writing to ola@xpark.ai.