Clear cancellation and refund rules for bookings made through Xpark.
| Notice | Refund |
|---|---|
| 3 days or more | 90% |
| Less than 72 hours | 40% |
| Without advance notice or no-show | 0% |
| With Cancellation Insurance, up to 6 hours before entry | 100%, minus the insurance cost (R$ 25,00) |
Once the cancellation is approved, the refund can take up to 30 days and will be sent via the same payment method.
Request cancellation through the official channel.